Privacy Policy
How we collect, use, and protect your personal information
Last Updated: March 25, 2025
Introduction
At Upper East Home Care, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any way.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email, date of birth, and other identifying information.
- Health Information: Medical history, current health conditions, medications, and other health-related information necessary to provide care services.
- Financial Information: Payment methods, billing information, and insurance details.
- Website Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our home care services
- To coordinate with healthcare providers and insurance companies
- To process payments and handle billing
- To communicate with you about your care or our services
- To comply with legal and regulatory requirements
- To enhance our website and improve user experience
Disclosure of Your Information
We may share your information with:
- Healthcare providers involved in your care
- Insurance companies for billing purposes
- Service providers who perform functions on our behalf
- Government agencies when required by law
We do not sell or rent your personal information to third parties for marketing purposes.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.
Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to processing of your information
- Data portability
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Upper East Home Care
900 Fifth Avenue, Suite 401
New York, NY 10021
Phone: (212) 757-3880
Email: privacy@uppereasthomecare.com